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Sep 19 2017
2018 Summer Institute: Performance Thinking Acrcoss the Enterprise

The theme for our 9th Annual Six Boxes Summer Institute,  June 17-21 on Bainbridge Island, near Seattle,  will be Performance Thinking Across the Enterprise. 

Jul 24 2017
Feedback from The 2017 Six Boxes® Summer Institute


May 09 2017
Performance Coaching: A Different Approach

As we've worked with clients and adapted our Coach-Manage-Lead family of programs for different organizations and participants, we've identified two big differences between our programs and most others that we've seen.

Apr 25 2017
Performance Thinking® Programs Stand the Test of Time

It’s gratifying to know that our models, tools and programs for driving performance improvement across organizations have shown long-term viability, not just “flavor of the month” popularity. They are sustaining over time, and growing.

Mar 20 2017
Sustaining Performance and Continuous Improvement

Our overall theme this year for the 8th Annual Six Boxes® Summer Institute (June 18-22)  will be SUSTAINMENT of performance improvement. Most of the sessions we are planning will explore or unpack issues and methods emerging from Six Boxes Performance Thinking for ensuring long-term return on investments in performance interventions. We'll be talking about sustainment at different levels.

Mar 09 2017
Slow Down to Go Fast

As I've looked into organizations that are our clients, as well as some where I have colleagues or professional friends, it has become clear to me that the pace of business growth and change these days often causes leaders to "save time" in ways that can be counter-productive. Supposedly saving time, or moving too fast, leaders and managers often skip over opportunities to clearly specify expectations, provide positive or corrective feedback to keep people on track, or to recognize successful performance or milestones toward important goals. These are among the most valuable and impactful things that a manager or organizational leader can do. And yet, we often don't take the relatively small amount of time required to do them well.

Jul 20 2016
I wish I knew then...

I often look back over my management career and wish I could go back and re-solve some of those performance problems with the Six Boxes. How much time and energy was wasted! One of the most memorable for me, especially because the outcome was the loss of a good employee, always comes to mind.

May 11 2016
For ISPI History Buffs

At an ISPI conference in San Francisco some years ago, our colleague Guy Wallace did another round of interviews for his legacy series exploring the foundations and history of ISPI. He interviewed Carl and asked him about his own part of that history, while pulling out anecdotes and stories of some of the more interesting personalities who originated this wonderful technology on which we base our work. Watch it here.

May 05 2016
The Checklist Manifesto

The Checklist Manifesto: How to Get Things Right, by Atul Gawande, has had a much greater impact than simply on the field of clinical medicine, its birthplace.  As was noted by one of its reviewers when the book first came out in 2009, it represents a potential "game changer." That is, job aids offer the potential for improving performance with extreme cost-effectiveness, in this case literally saving lives.

Dec 30 2015
Unpacking the Performance Chain: The Essence of the Six Boxes Approach

In addition to the simplicity and plain language of the Six Boxes® Model itself, the visual and conceptual simplicity of the Performance Chain provides a foundation for "performance thinking" in the overall Six Boxes Approach. These are the graphic, linguistic and conceptual elements that make the approach simple to understand and describe.  They also, of course, contain far more complexity in depth than is obvious at the outset. 

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