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Published in ISPI's monthly newsletter (www.PerformanceXpress.org) for almost three years, this column by Carl presents bite-sized recommendations and practical ideas for measuring performance.
The International Society for Performance Improvement
This organization, the home of systemic organizational performance improvement, has been the gathering place for many of our mentors and those who have inspired this work. Its certification program (Certified Performance Technologist), and its annual conferences are valuable additions to any professional's network of resources.