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What you will find and how to search. The materials here are available free of cost, but we would like to know who is using them. So thank you for letting us know who you are and we promise never to sell your information or contact you other than to let you know when have added new resources.  Clicking on the links below will automatically launch or download the resource. Recommended books will take you to

  • Measurement Counts!


    Published in ISPI's monthly newsletter ( for almost three years, this column by Carl presents bite-sized recommendations and practical ideas for measuring performance.


  • The International Society for Performance Improvement


    This organization, the home of systemic organizational performance improvement, has been the gathering place for many of our mentors and those who have inspired this work. Its certification program (Certified Performance Technologist), and its annual conferences are valuable additions to any professional's network of resources.



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